Terms & Conditions

1. Company Information

This website is owned and operated by:

Company Name: Ascot Upholstery

Physical Address: 13 Auckland Street, Paarden Eiland, Cape Town

Email: info@ascotupholstery.co.za

Telephone: 021 510-2171

2. Use of the Website

By using this Site, you confirm that you are at least 18 years old or have consent from a parent or guardian.
You agree to use the Site for lawful purposes only and not in a manner that infringes on the rights of others
or restricts their use of the Site.

3. Products and Availability

All products displayed on the Site are subject to availability. We reserve the right to change or discontinue
products, prices, and specifications at any time without prior notice.

We make every effort to ensure that product images and descriptions are accurate, though variations may occur.

4. Orders and Payment

Orders are subject to acceptance and product availability. You will receive an email confirmation upon placing an order.

Payment options include secure payment gateways such as PayFast, PayJustNow, or
credit card. All transactions are processed in South African Rand (ZAR).

We reserve the right to cancel an order for any reason, in which case you will receive a full refund.

5. POPIA-Compliant Privacy and Data Protection Policy

5.1 Purpose of Data Collection

We collect and process your personal information to:

• Process and fulfil your orders
• Communicate with you about your orders, promotions, or updates
• Improve our services, website, and user experience
• Comply with legal and tax obligations

5.2 Lawful Basis for Processing

Your personal information is processed under the following lawful bases:

• Consent: when you voluntarily provide your information
• Contractual necessity: to complete a purchase or deliver products
• Legal obligation: to comply with South African law

5.3 Information We Collect

We may collect the following personal information:

• Full name, email address, contact number, and delivery address
• Payment information (processed securely by third-party payment providers)
• Browsing data such as IP address, cookies, and device information

5.4 Data Storage and Security

We store your personal data securely using modern encryption and access controls.

Personal data is retained only for as long as necessary to fulfil its purpose or as required by law.

All reasonable technical and organisational measures are taken to prevent loss, misuse, or unauthorised access.

5.5 Disclosure to Third Parties

We may share necessary personal data with:

• Payment processors (such as PayFast or PayPal) to complete transactions
• Courier and logistics partners to fulfil deliveries
• IT and analytics service providers to improve our Site

All third parties are contractually bound to comply with POPIA and protect your information.

5.6 Your Rights Under POPIA

As a data subject, you have the right to:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator (South Africa)

Requests may be sent to
info@ascotupholstery.co.za.

5.7 Cookies and Tracking

Our Site uses cookies to improve functionality and your shopping experience.
You can disable cookies in your browser settings, but this may limit certain features.

5.8 Cross-Border Transfers

If we transfer your information outside South Africa (for example for cloud hosting or analytics),
we ensure that equivalent data protection standards are maintained.

6. Intellectual Property

All content, trademarks, and materials on this Site are owned by or licensed to
Ascot Upholstery.

You may not reproduce, distribute, or modify any content without written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Ascot Upholstery shall not be liable for any indirect,
incidental, or consequential damages arising from your use of the Site or products purchased from it.

8. Indemnity

You agree to indemnify and hold Ascot Upholstery harmless from any claims or losses resulting
from your breach of these Terms or misuse of the Site.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be
subject to the exclusive jurisdiction of South African courts.